TX88 Privacy Policy

This Privacy Policy explains how TX88 ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the tx88 platform. This policy applies to all users of the tx88 website, mobile app, and any related services.

By creating an account on tx88 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how tx88 handles your data, please do not register or continue using the platform.

TX88 is committed to handling your personal data responsibly. We collect only what we need, we use it only for legitimate purposes, and we protect it with industry-standard security measures. This policy is written in plain English so that every player — whether you are new to online gaming or a long-time tx88 member — can understand exactly what happens to your data.

TX88 collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site or app, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

TX88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

TX88 uses your personal data only for the purposes described in this policy. We do not use your data in ways that would surprise you or that you have not been informed about. The main ways we use your data are:

• Account Management: To create, verify, and maintain your tx88 player account, including processing your registration, verifying your identity, and managing your account settings.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records for your account.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the tx88 support team.
• Security & Fraud Prevention: To monitor account activity for signs of fraud, money laundering, or other prohibited conduct, and to protect the integrity of the tx88 platform.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behaviour, and to provide appropriate tools and interventions where necessary.
• Platform Improvement: To analyse how players use tx88 so that we can improve the platform, fix bugs, and develop new features that better serve our players in Bangladesh.
• Marketing (opt-in only): To send you promotional offers, bonus notifications, and news about tx88 — but only if you have explicitly opted in to receive marketing communications.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and any lawful requests from regulatory authorities.

TX88 does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Privacy Policy.

• Payment Processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity Verification Services: TX88 may use third-party KYC (Know Your Customer) providers to verify your identity documents. These providers are bound by strict data handling agreements.
• Technology Providers: TX88 uses cloud hosting, analytics, and security services from reputable technology providers. These providers act as data processors and may only use your data as instructed by tx88.
• Legal Authorities: TX88 may disclose your data to law enforcement, regulatory bodies, or courts where required by law or where we believe disclosure is necessary to prevent fraud or protect the safety of our players.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity. You will be notified of any such transfer and your rights will be preserved.

TX88 uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can keep improving it.

The types of cookies used on tx88 include:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics Cookies: Help us understand how players navigate tx88 — which pages are most visited, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the tx88 platform. TX88 does not use third-party advertising cookies or cross-site tracking cookies.

TX88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Here is a general guide to how long we keep different types of data:

• Account Data: Retained for the duration of your account and for up to 5 years after account closure, as required for legal and compliance purposes.
• Transaction Records: Financial transaction data is retained for a minimum of 5 years in accordance with anti-money laundering regulations.
• Support Communications: Records of your interactions with the tx88 support team are retained for up to 3 years.
• Marketing Data: If you opt out of marketing, your opt-out preference is retained indefinitely to ensure we do not contact you again.
• Technical & Usage Data: Anonymised analytics data may be retained indefinitely. Identifiable technical data such as IP logs is retained for up to 12 months.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. TX88 conducts regular data audits to ensure that retention schedules are followed.

As a tx88 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the tx88 support team at [email protected].

• Right of Access: You can request a copy of all personal data that tx88 holds about you. We will provide this within 30 days of your request.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: You can request that tx88 delete your personal data. Note that some data must be retained for legal compliance reasons and cannot be deleted on request.
• Right to Restrict Processing: You can ask tx88 to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to Data Portability: You can request your data in a structured, machine-readable format so that you can transfer it to another service if you wish.
• Right to Object: You can object to tx88 processing your data for direct marketing purposes at any time. You can also object to other types of processing in certain circumstances.

TX88 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and tx88 is encrypted using TLS 1.2 or higher.
• Player passwords are stored using one-way cryptographic hashing — tx88 staff cannot see your password.
• Access to personal data within tx88 is restricted on a need-to-know basis. Only authorised staff with a legitimate reason can access player data.
• TX88 systems are monitored 24/7 for suspicious activity, intrusion attempts, and anomalous behaviour.
• Regular security audits and penetration testing are conducted by independent security professionals.
• Two-factor authentication (2FA) is available for all tx88 player accounts and is strongly recommended.

While tx88 takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

The tx88 platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game developers. These third parties operate under their own privacy policies, and TX88 is not responsible for how they handle your data.

When you make a payment via bKash, Nagad, or Rocket, you are interacting directly with those providers' systems. TX88 only receives a transaction reference and confirmation — we do not receive or store your full mobile banking credentials.

Game content on tx88 is provided by licensed third-party game developers. These developers may collect anonymised gameplay data for the purpose of game improvement and fairness auditing. They do not receive your personal identity or payment information from tx88.

TX88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify active players via email or an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page will always show when the most recent revision was published. We encourage you to review this policy periodically so that you are always aware of how tx88 handles your personal data.

If you have any questions about this Privacy Policy or how tx88 handles your data, please contact our support team at [email protected]. We are available 24/7 and will respond to all privacy-related enquiries as a priority.